Service Excellence
St Andrew's has a strong commitment to achieving high levels of excellence, which is demonstrated through all areas of our organisation. As a community-based organisation, we strive to excel in all our community services to ensure a superior and professional standard of care for all residents.
St Andrew's Vision Statement is: “To identify and respond to the evolving needs of individuals.” Our customer service strategies aim to ensure that all our residents have an opportunity to express their individual needs.
Listening to our residents and their representatives is the key to our ongoing success. Their feedback is crucial for the future development of our services to ensure that every individual has a continuing positive experience.
Awards Received
2007 Northern Star Business Excellence
Award Finalist – Health and Lifestyle Category
Finalist – Community Service Category
2007 ACAA Building Awards
Finalist – Renovation / Redevelopment Building Category
2006 Northern Star Business Excellence
Award Winner – Community Service Category
Finalist – Health and Lifestyle Category